FAQ
We currently ship within the United States, including Puerto Rico, Alaska, and Hawaii. Please note: additional shipping fees may apply for non-continental addresses. We do not ship to P.O. Boxes or military (APO/FPO/DPO) addresses.
Yes — we offer free shipping on all orders within the continental U.S. Orders shipping to Puerto Rico, Alaska, and Hawaii may include a small additional fee depending on the product.
You may request a return within 14 days of delivery if the item is unused and in its original packaging. To start a return, email support@moonsnectar.com with your order number.
Yes — you can cancel within 24 hours of purchase by emailing support@moonsnectar.com with the subject line "CANCEL." Once your order is processed or shipped, it can't be canceled, but you may request a return if eligible.